Did you get a discount code for the purchase of goods in our e-shop? Great! We will advise you on how to apply it correctly and what to do if you cannot.
You enter the code in the first step of the order in the box below the order summary table. Enter the code and press the redeem button. You can immediately see the code name and the amount of the discount that was applied. That way you can check that everything is OK.
I can't redeem the discount code
If the discount is not deducted after applying the code, something went wrong. Usually, the discount code cannot be redeemed for one of the reasons below
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The code has expired
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Required conditions are not met to redeem the code (for example, minimum order value)
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The code has already been redeemed
You will see the reason for the invalidity of the code directly below the box where you entered it. If you see "Can't redeem code - other reason", email us or hit the bell and we'll take a look into it.
What can not be applied to the discount code?